Cujusvis hominis est errare, nullius nisi insipientis in errore perseverare
Anyone can err, but only the fool persists in his fault.
FAQ
Domestic Delivery Asked Question
This section contains questions regarding local delivery.
We currently provide local delivery in three countries: Germany, Italy and Austria
We work with services: DPD, GLS, DHL
Yes we work with German Post, Austrian Post and Italian Post
Rates depend on local carrier rates. You can approximately count on the cost of a local carrier plus 25-40%. However, it is still much cheaper and faster than international delivery.
It depends on the carrier company. In particular, German post works much faster than Italian post
FAQ
Returns Processing Asked Question
Here you can find questions regarding returns processing
Yes, we provide a local return address in every country where we provide local delivery.
We are very careful about the requirements of our customers and try to ensure the fastest possible reshipment. Typically it takes 1-2 business days
The issue may be the subject of discussion. It all depends on the size, weight and difficulty of packaging the goods. Some types of goods, such as perishable goods, cannot be resent at all. Contact us to find out more about our capabilities
FAQ
Packing Goods Asked Question
In this section you can find answers to questions regarding packaging products
We sell packaging materials such as envelopes, boxes, tape, etc. We use the best products to pack your goods, and we can also share them with you.
Yes, sure! We use our products ourselves and are ready to sell them to you as well.
Please request all prices in the contact form and we will provide you with the latest price list with the best prices.